We work fast here. You will receive a confirmation email within minutes of your order.

Did you order what you intended? Please take a moment to review your confirmation. If the order is incorrect for any reason, contact us at info@leighshoecase.com and we will make it right before it ships.

Didn't receive an order confirmation? Please email



Your time is valuable. And so is your money. We want to exceed your expectations and save you both.

What are your standard shipping charges? Shipping is FREE in the continental U.S. for all items. Expedited shipping is available for a charge at check-out. For orders outside of the continental U.S., please contact us at

info@leighshoecase.com with the product description and zip code for a shipping quote.

How will my item(s) ship? We use UPS and USPS ground for all domestic shipping, no signature required (unless noted in customer comment section).

When will my item(s) ship? In stock items will ship within 48 hours of your confirmation email.

Will I receive a tracking number? An email will be sent with your tracking number once shipped. Note, there will be a delivery status lag time between receiving your tracking email and the initial tracking scan by either UPS or USPS. 


Your satisfaction is very important to us. If we don't solve your shoe-packing stress, please return your item, free of charge, within 90 days. We call this our 90-DAY TRAVEL TRIAL.

How do I return my item(s)? Please email info@leighshoecase.com and we will provide you with a prepaid return label.
When will I receive my refund? Your refund will be processed within 48 hours of receipt and you will be notified by email. Please note, it may take another 2-3 business days for the refund to appear on your account.


We have painstakingly taken the time to reach the highest standards of quality when sourcing materials and manufacturing our travel bags. We have rigorously tested our products in real world travel experiences. But we know defects can occur. If you experience any defect or product failure within two years of purchase, please email us at info@leighshoecase.com. We will replace your item immediately.  


Help us make the best travel bags for shoes. Send your suggestions to info@leighshoecase.com.


Send an email:  info@leighshoecase.com

Send a DM: @leigh-travel

Call: 401-787-2110; calls will be returned within 24 hours.

Send a letter (just offering!): 

Leigh ShoeCase Company, LLC

P.O. Box 2946 

Westerly, RI 02891 


Follow us on Instagram: @leigh-travel