We work fast here. You will receive a confirmation email within minutes of your order.
Did you order what you intended? Please take a moment to review your confirmation. If the order is incorrect for any reason, contact us at email@example.com and we will make it right before it ships.
Didn't receive an order confirmation? Please email firstname.lastname@example.org.
Your time is valuable. And so is your money. We want to exceed your expectations and save you both.
What are your standard shipping charges? Shipping is FREE in the continental U.S. for all items. Expedited shipping is available for a charge at check-out. For orders outside of the continental U.S., please contact us at email@example.com with the product description and zip code for a shipping quote.
How will my item(s) ship? We use UPS and USPS ground for all domestic shipping, no signature required (unless noted in customer comment section).
Will I receive a tracking number? An email will be sent with your tracking number once shipped. Note, there will be a delivery status lag time between receiving your tracking email and the initial tracking scan by either UPS or USPS.
Your satisfaction is very important to us. If we don't solve your shoe-packing stress, please return your item, free of charge, within 90 days. We call this our 90-DAY TRAVEL TRIAL.
We have painstakingly taken the time to reach the highest standards of quality when sourcing materials and manufacturing our travel bags. We have rigorously tested our products in real world travel experiences. But we know defects can occur. If you experience any defect or product failure within two years of purchase, please email us at firstname.lastname@example.org. We will replace your item immediately.
Help us make the best travel bags for shoes. Send your suggestions to email@example.com.